(4.2 / 5)10+ Ratings

Cradlepoint Reviews

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Overall Rating

4.2
10 Reviews
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About Cradlepoint

Cradlepoint is a leading provider of cloud-delivered 5G and Gigabit Class LTE network solutions for businesses, service providers, and government organizations. Founded in 2006, Cradlepoint focuses on enabling a Wireless WAN future by offering solutions that connect and protect people, places, and things with enterprise-class visibility, security, and control.

Key offerings include:

  1. Wireless WAN Solutions: Provides reliable and secure connectivity for various industries, including retail, healthcare, transportation, public safety, and education.
  2. Private Cellular Networks: Offers private LTE and 5G networks for enhanced security and performance.
  3. NetCloud Service: A comprehensive cloud management platform that includes customer support, lifecycle warranty, training, and purpose-built routers.
  4. Cybersecurity Solutions: Ensures secure connectivity with features like VPN, firewall, and real-time threat detection.
  5. IoT Connectivity: Supports IoT devices with robust and scalable network solutions.
  6. Mobile Solutions: Delivers connectivity for vehicles, remote users, and mobile applications.

Cradlepoint's solutions are designed to provide end-to-end visibility and control, ensuring continuous connectivity and security for critical operations. The company serves over 28,000 customers worldwide, helping them achieve improved business results through agile and reliable network solutions.

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Cradlepoint Customer Reviews (10)

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Cradlepoint Customer’s Q&A

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Cradlepoint Features and Benefits

Cradlepoint offers several key features and benefits:

  1. NetCloud Service: Provides comprehensive cloud management, customer support, lifecycle warranty, training, and purpose-built routers in one package. This service maximizes the value of cellular networking through an all-in-one subscription.

  2. Real-time Cloud and Device Operating Software Updates: Ensures LTE and 5G endpoints are always up-to-date with the latest software.

  3. 24x7 Global Support: Certified, enterprise-level technical support from experts focused on solving problems quickly and efficiently.

  4. Lifecycle Product Warranty: Wireless edge routers and adapters include a product warranty for the duration of an active NetCloud subscription.

  5. On-demand Training: Access to training on new technologies and Cradlepoint products and services, with certifications available.

  6. Secure Remote Management & Orchestration: Features such as dynamic routing protocols, traffic steering, QoS, zone-based firewall, VPN, in-band and out-of-band management, real-time troubleshooting tools, diagnostics, insights, alerts, and dashboard analytics.

  7. Modem-Data-Usage Dashboard & Predictive Alerting: Provides insights into data usage and predictive alerts to manage network performance effectively.

  8. Extensibility: SDK, API, and third-party integrations for customized solutions.

  9. Hybrid Connectivity: Combines wireless and wired internet broadband for IoT, mobile, and branch networks while maintaining full control, security, and visibility.

  10. Failover Capabilities: Ensures continuous connectivity for vital operations over a cellular network with rapid failover when needed.

  11. Purpose-built Solutions: Designed for specific use cases such as branch, failover, mobile, and IoT networks.

  12. Economic and Speed Benefits: Leverages the speed and economics of wired and wireless internet broadband.

  13. End-to-End Visibility and Security: Maintains control and security across all network endpoints.

  14. Comprehensive Solution: Sold as a subscription, providing a complete solution for wireless WAN and private cellular networks.

  15. Easy Renewal, Expansion, and Upgrade Processes: Simplifies managing and scaling network solutions.

For more detailed information, visit the Cradlepoint website.

Cradlepoint Pricing

Cradlepoint offers various pricing options depending on the hardware and data plans. For example, the CBA850LP6 with a 1GB data plan costs $274 down and $45 per month. The IBR650LPE with a 1GB data plan is $199 down and $45 per month. These prices include hardware, 4G data, configuration, CMS, and a static IP. Onsite installation and configuration are available at an additional charge.

For more detailed pricing information, visit the Cradlepoint website or contact their sales team.

Payment Method

Cradlepoint.com Payment Methods:

  • Credit Cards: Accepts major credit cards including Visa, MasterCard, Discover, and American Express.
  • Purchase Orders: Available through Cradlepoint Authorized Partners or Cradlepoint Sales.
  • NetCloud Manager Marketplace: Payments can be made using credit cards for NetCloud Essentials and Advanced Plans.
  • International Payments: Accepted as long as the credit card is branded with one of the big four card networks.

Cradlepoint FAQs

FAQ

Cradlepoint Return Policy?

Cradlepoint Return Policy:

  • Returns are typically processed and credited within 14 business days.
  • Refunds are issued to the original payment method or credited to your customer account.
  • Warranty issues beyond the 30-day return window should be directed to the manufacturer.
  • Defective units need to be returned within 30 days after an RMA is issued.
  • Automated emails start 30 days after the RMA is issued and are sent every 15 days until the defective unit is returned.
FAQ

How To Open A Cradlepoint Account?

To open an account on cradlepoint.com, follow these steps:

  1. Visit the Cradlepoint website and navigate to the NetCloud Manager section.
  2. Sign up for a free 30-day trial of NetCloud Manager if available.
  3. Register your device by logging into NetCloud OS (NCOS) and clicking on the NetCloud Logo.
  4. Click the Register Router button, enter your NetCloud username and password, then click the Register Router button again.
  5. Once the device is registered, go to cradlepointecm.com and log in using your NCM credentials.
  6. Complete the First Time Setup Wizard to customize your router settings, including Administrator Password, Time Zone, WiFi Network Name, and Security Mode.

For more detailed instructions, refer to the Getting Started section on the Cradlepoint website.

FAQ

Cradlepoint Alternatives

Top 10 Cradlepoint.com Alternatives:

  1. Cisco Meraki: Known for its centralized dashboard, Cisco Meraki offers a comprehensive network management solution.
  2. FortiGate SD-WAN: Combines WAN optimization and security in a single solution, enhancing application performance.
  3. Cisco Catalyst SD-WAN: A cloud-delivered overlay WAN architecture facilitating digital and cloud transformation.
  4. emnify: Specializes in connecting, managing, and controlling M2M and IoT devices globally.
  5. Cato SASE Cloud: Integrates SD-WAN and security into a single cloud-native platform.
  6. Bigleaf Networks: Provides intelligent SD-WAN solutions with real-time optimization.
  7. Hologram: Focuses on IoT connectivity management with global reach.
  8. VeloCloud: Offers cloud-delivered SD-WAN solutions for enterprises.
  9. Peplink: Known for its robust and reliable SD-WAN solutions.
  10. Barracuda: Provides comprehensive WAN edge infrastructure solutions with a focus on security and performance.

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